Refund policy

If something's wrong with your book, ask for a refund within 14 days of your purchase. Each request is reviewed individually — if you're not happy with how a specific page came out, try a free regeneration first (every book includes a few, depending on its size); it's usually faster than a refund and gets you the book you actually wanted.

How to ask. Reply to the receipt email Paddle sent you when you bought the book — that's the fastest way to reach us with your order already attached.

How it works. Paddle.com Market Limited is the merchant of record for every order and issues all refunds to your original payment method. Once a refund is approved, access to that book's download is revoked immediately.

Digital goods. Because a book is a personalized PDF generated specifically from your photos, we can't resell or reuse it — so we look at refund requests case by case rather than guaranteeing one automatically after a book has already been downloaded. If generation failed, pages came out broken, or the book clearly isn't what was promised, that's on us and we'll make it right.